Health questions, a new service Health questions, a new service

Health questions, a new service

CORPORATE 3 June, 2017 Isabel Vallejo


By opening interactive online services on our webpage, we continue improving to make your life easier.

Advisor Alexandra Arango – National Marketing and Publicity Analyst for Coomeva Private Healthcare

For Coomeva Private Healthcare we make answering our users’ questions a priority, which is why this year, we have implemented a free service to answer your healthcare questions through our website the objective of which is to provide unique, innovative and accessible service. This platform is available 24 hours a day and can be used without having to leave the comfort of your home.

The questions that are asked and answered will be saved in the website’s database for other users to consult. This will allow the Health Questions (Pregunta Salud) service to serve as a repository of specific subjects related to the broader area of health.

Currently, this website service has been visited by more than 3,000 of our users, 53% of inquiries were asked by men and 47% by women. If the question was not answered, the person can request personalized attention about the matter. Learn more about how it works.

To ask a question, follow these steps:

  • Go to the website, www.medicinaprepagada.coomeva.com.co
  • Click on the button, “online services” (Servicios en línea).
  • Then select the link, “HEALTH QUESTIONS” (PREGUNTA SALUD).

In order to respond to our users’ questions, HEALTH QUESTIONS offers the experience of specialists from all areas of healthcare.