Take advantage of the benefits of our virtual medical center Take advantage of the benefits of our virtual medical center

Access our services and consult with a health professional using the Coomeva MP App or Virtual Office. Another way to take care of you and your family.

Now you can access a consultation with a general practitioner quickly and comfortably from your home, using our Dr. Félix Virtual Medical Center, which can be accessed from the website or from the App.

This way it is possible to have a teleconsultation with a doctor through our video calling system. Dr. Félix also offers services via phone calls, with the option “tele-orientation,” a line that has a group of health professionals available 24/7, which also includes an online chat.

The consultation is not only for a particular issue, but also for information about coronavirus, or questions about medications, diseases, signs and symptoms, and what to do about a specific condition. We have trained our professionals to ensure your comfort.

Virtual consultations with Dr. Félix are available from Monday to Sunday, from 7:00 a.m. to 7:00 p.m.

For your greater wellbeing

  1. In addition to health consultations with general practitioners by calling 01 8000 918 082, you also have access to our nutritionists, psychologists, and nurses. You can also use it for mental health questions.

This service is available from Monday to Friday from 7:00 a.m. to 9:00 p.m., and Saturdays from 7:00 a.m. to 7:00 p.m.

  1. In addition to our WhatsApp, 3154586354, when you need any service online, you can go to https://www.coomeva.com.co/publicaciones/261/servicios-en-linea/ where you will find a list of procedures and services available for you at Coomeva Private Healthcare.

  1. If you suspect you have Covid-19, please use the following phone numbers.
  • Bogotá    (1) 3904172 Option 2
  • Cali         (2) 4850171 Option 2
  • Medellín (4) 6042172 Option 2
  • Barranquilla (5) 3091773 Option 2
  • WhatsApp 3154586354 Option 3
  • National Line 01 8000 979 710

Access our App

In addition to having health consultations with Dr. Félix and chatting with our virtual assistant, Sara, using the application, it is also possible to authorize your medical orders, generate certificates, access your virtual membership card, access the medical and dentistry directory around the country, update your information, and consult the magazine Salud Coomeva with valuable information for taking care of your health and lifestyle.